Jurisdiction
Regulatory Agency
License Info
Alabama
Alabama Securities Commission
License # 616, Issued 9/27/2018
Alaska
Department of Commerce, Community and Economic Development Division of Banking and Securities
License # 11325, Issued 11/19/2018
For Alaska Residents Only:
If your issue is unresolved by Paypool LLC, phone number 1-866-957-2455, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected] or call Nine Zero Seven Four Six Five Two Five Two One
Arizona
Arizona Department of Financial Institutions
License # 947799, Issued 4/25/2018
Arkansas
Arkansas Securities Department
License # 113525, Issued 6/20/2018
Colorado
Colorado Division of Banking
License # N/A, Issued 8/16/2018
Delaware
Office of the State Bank Commissioner
License # 26531, Issued 6/22/2018
District of Columbia
Department of Insurance, Securities and Banking
License # MTR1572912, Issued 7/25/2017
FinCEN
Financial Crimes Enforcement Network
License # 31000135554640, Issued 10/24/18
Florida
Florida Office of Financial Regulation
License # FT230000213, Issued 12/12/2017
Georgia
Georgia Department of Banking & Finance NDFI Division
License # 61119, Issued 4/12/2018
Idaho
Idaho Department of Finance Securities Bureau
License # MTL - 0216, Issued 1/11/2018
Illinois
Illinois Department of Financial and Professional Regulation Consumer Credit Section
License # MT.0000310, Issued 2/2/2018
Iowa
Iowa Division of Banking
License # 2018-0073, Issued 8/7/2018
Kansas
Office of the State Bank Commissioner Consumer and Mortgage Lending Division
License # MT.0000134, Issued 6/28/2018
Kentucky
Kentucky Department of Financial Institutions Non-Depository Division
License # SC404494, Issued 7/12/2018
Maine
Department of Professional & Financial Regulation Bureau of Consumer Credit Protection
License # NMT1558715, Issued 5/7/2018
Michigan
Department of Insurance and Financial Services Consumer Finance Section
License # MT0021497, Issued 10/16/18
Minnesota
Department of Commerce Financial Institutions Division
License # MN-MT-1572912, Issued 6/15/18
Missouri
Missouri Division of Finance
License # MO-18-8228, Issued 12/11/2017
Nebraska
Department of Banking and Finance
License # N/A, Issued 1/30/2019
New Hampshire
State of New Hampshire Banking Department Consumer Credit Division
License # 22086-MT, Issued 9/28/2018
New Jersey
New Jersey Department of Banking and Insurance Licensing Services Burea
License # L070358 Reference No.: 1803480-C22, Issued 7/23/2018
New Mexico
Financial Institutions Division Money Services Business Unit
License # N/A, Issued 7/23/2018
NMLS
Nationwide Multistate Licensing System
License # 1572912
North Dakota
North Dakota Department of Financial Institutions Consumer Division
License # MT103297, Issued 6/28/2018
Ohio
Ohio Division of Financial Institutions Money Transmitters
License # N/A, Issued 8/10/2018
Oklahoma
Oklahoma State Banking Department
License # OKDOB001, Issued 11/1/2018
Oregon
Oregon Division of Financial Regulation Licensing Section
License # MTX-30199, Issued 3/15/2018
South Carolina
Office of the Attorney General Money Services Division
License # N/A, Issued 10/22/2018
South Dakota
South Dakota Division of Banking
License # MT.2149, Issued 8/9/2018
Tennessee
Tennessee Department of Financial Institutions Compliance Division
License # 1572912, Issued 9/5/2018
Texas
Texas Department of Banking
License # 3150, Issued 1/8/2018
Paypool LLC holds a license under the laws of the State of Texas and by the state law is subject to regulatory oversight by the Texas Department of Banking. Any Texas customer wishing to file a complaint against Paypool should contact Paypool directly at 1-866-957-2455. After first contacting Paypool, if you still have an unresolved complaint regarding the company’s money transmission, please direct your complaint to:
In Person or U.S. Mail:
Texas Department of Banking
2601 North Lamar Blvd., Suite 300, Austin, TX 78705
Toll Free: 1 (877) 276-5554 / Fax: 1 (512) 475-1313
Send Email to: [email protected]
Web Page: www.dob.texas.govUtah
Utah Department of Financial Institutions
License # 156, Issued 4/27/2018
Vermont
Vermont Department of Financial Regulation Banking Division
License # 100-107, Issued 4/5/2018
Washington
Washington State Department of Financial Institutions
License # 550-MT-111996, Issued 7/17/2018